Data Migration from PSP to OrchestratorX

We help you with smooth migration from your current payment processor, ensuring uninterrupted business operations.

Performing the import data process:

1. Merchant initiates a request to our team for Data import.
2. We will share our PCI Attestation of Compliance (AoC) certificate to Merchant.
3. Merchant requests a data export (for both customer records and associated payment data) from their current payment processor, by providing OrchestratorX's PCI AoC certificate.
4. We will provide our public PGP key for Merchant's current payment processor to encrypt their export data.
5. An encrypted CSV file containing all the export data needs to be sent through SFTP by Merchant's current payment processor.
6. We will import the data.
7. Post migration of data, we will send an updated customer-payment method reference IDs to Merchant.

Import file format:

The CSV file for import should be formatted in accordance with the following requirements:

• The first line contains the names of the fields.
• Each subsequent line should contain the fields for a single record.
• Delimit rows by a single newline character \n (not \r\n).
• Delimit columns by ,
• Leave empty fields entirely empty (no character in between delimiters). You must not denote a missing field with NULL, N/A, or any other value.
• Fields can't contain comma, newline characters (\r or \n or ,) within a field.
  • Example of what to avoid: 1st Ave\nApt 1
• All rows must have the same number of columns.
• Field names and values are case-sensitive.
• Multi-line fields are not allowed.
• Save the file in UTF-8 format (to support non-western characters).
• Encrypt the file using the public PGP key provided by OrchestratorX.

To import card data:

Required fields:

Field	Description
card_number	Primary Account Number (PAN) of the customer card
card_expiry_month	Card expiry month
card_expiry_year	Card expiry year
payment_instrument_id	Unique reference ID of payment method saved (PSP token) Note: This is required for mapping to OrchestratorX payment_method_id.
original_network_transaction_id	Original Transaction ID of the first transaction where the customer signed up for recurring payments. For eg. Visa - Visa Transaction ID, Mastercard - Mastercard Trace ID. Note: This is only required for connector agnostic MIT

Optional fields:

Note: Billing details are mandatorily required if AVS (Address verification Service) check is enabled.

Field	Description
name	Name of the customer
email	Email id of the customer
payment_method	Payment method used by customer (Eg: card - for cards import)
payment_method_type	Payment method type used by the customer (eg: credit / debit)
card_scheme	Card network (Eg: Visa, Mastercard, American Express)
phone	Customer mobile number
phone_country_code	Country code of Customer mobile number
billing_address_first_name	Customer First Name for billing address
billing_address_last_name	Customer Last Name for billing address
billing_email	Billing email id of the customer
billing_address_line1	Street Name/Address Line 1 of the billing address
billing_address_line2	Locality Name/Address Line 2 of the billing address
billing_address_city	City of the billing address
billing_address_state	State of the billing address
billing_address_zip	Postal code of the billing address
billing_address_country	Country of the billing address

note

To import other payment methods like SEPA, ACH, Paypal, Klarna, kindly reach out to [email protected]