defend Method
Overview
The defend method submits your formal argument against a chargeback claim.
Request Fields
| Field | Type | Required | Description |
|---|---|---|---|
disputeId | string | Yes | The dispute ID |
reasonCode | string | Yes | Defense reason code |
explanation | string | Yes | Detailed explanation |
Response Fields
| Field | Type | Description |
|---|---|---|
disputeId | string | The dispute ID |
defenseSubmitted | bool | Success status |
status | DisputeStatus | UNDER_REVIEW |
Example
$request = [
'disputeId' => 'dp_xxx',
'reasonCode' => 'product_or_service_provided',
'explanation' => 'Product was delivered successfully'
];
$response = $disputeClient->defend($request);